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How do you choose your next IT Support Partner?

As a growing business, you are now more reliant upon IT than at any time before. IT systems change and choice is overwhelming but one thing doesn’t change and that is to survive you have […]

By |May 11th, 2015|IT Support, Managed Services|0 Comments

Using IT to beat the big guys

It’s a little known fact that I have bragging rights that I conducted some of the UK’s first research into Shared Services. Now if you’re a small or medium business, then that’ll mean nothing to you and also negate any bragging rights I have about it. Indeed, but what I learnt during my time on my masters degree many, many years ago changed the way that I thought about setting up IT for the SME that I ended up starting my career with.

Shared Services are where large organisations consolidate finance, IT, HR and other function into one location and hence reduce costs. The development agencies love this behaviour as it means more jobs in a particular area. Manchester was of course one area that a conurbation grew and was a host of the Shared Services Week on more than one occasion and I had the opportunity on finding out how technology enabled big companies to run their functions efficiently… […]

By |May 1st, 2015|Solutions, Unleashed|0 Comments

Cyber Security and are we doing enough?

Whether we like it or not, we now live in a digital age, this means living by digital standards. This means businesses Large or Small have to protect what is rightfully theirs. Cyber Security is […]

By |April 28th, 2015|Security|0 Comments

IT Support Contracts – IT’s a two way street

I recite this tale to those who listen, quite often. I’ve actually refrained from talking about it publically for some time in the fear that I may offend some potential clients or scare some people off. It’s not until recently until a valued partner of ours pointed out that the people we scare off, probably shouldn’t be our clients anyway that I actually thought it makes a good blog. In the myriad of business books I’ve read over the years, they actually refer to this as a “self-weeding garden” – and who doesn’t want one of those!… […]

By |April 9th, 2015|IT Support, Managed Services|0 Comments

Help: never there when you need it, always there when you don’t

Continuing the theme of help from last week’s blog where I categorised the type of help that seems to be common at the moment. Whilst like I always say, no business and no person is […]

By |April 1st, 2015|Channel, Grinds my Gears|0 Comments

Help: is a four letter word

Those of you that follow my blog have probably realised that I have a lot of peeves, in fact I wouldn’t have a Peter Griffin like blog category called, ‘Grinds my Gears’ if I didn’t.

Blogging isn’t necessarily a tool solely to name and shame those who have wronged you either (unless it’s Microsoft). I never feel as if I’m a person who is steadfast in my opinions. New media has given us an opportunity to reach out to people easier, bypass gatekeepers and those less effective members of organisations and really connect with those who are like minded… […]

By |March 27th, 2015|Channel, Grinds my Gears|0 Comments