What are Managed Services and IT Support?
Many businesses are now adopting a Managed Services model. This means, a business choses to outsource day-to-day responsibilities of functions as a means to improve operational efficiency. More importantly, to reduce cost.
There are a variety of options and scopes for this type of service. But the main aim is to have a predictable monthly cost for the function that is managed.
IT Support is a very popular managed services agreement. It means, you get all the expertise, without the cost of staff development. In fact, you normally get a team of highly skilled technicians for the price of one member of staff.
If you have a few minutes, why not watch the short video below?
Why outsource your IT Support?
Just as your core competence is key to ensuring your company grows. An outsourcer, Such as Unleashed, specialises in technology and the associated administration of it. Because this is their core business, they can develop more specialist staff. Therefore you get better capability than you could develop internally. With spreading expensive resource amongst multiple clients, you benefit from dedicated experts. So, you get skills that you wouldn’t necessarily be able to develop internally or afford otherwise.
Unleashed offer local IT support services – for more details about your local area:
Unleashed don’t advocate for a moment that larger businesses should eliminate their IT Managers or Directors. We believe that the management of managed services contracts should be taken care of internally. Internal expertise of the company and managing the interface between in-house requests and requirements, is a very important role.
For smaller businesses, Unleashed work with the company in identifying staff members who are currently the go-to guys and gals for tech advice. We can then work and develop them into the organisation’s future IT Manager as the business grows.