channel

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25 02, 2016

Secret brain slugs killing businesses

By | 2016-10-26T08:45:42+00:00 February 25th, 2016|Grinds my Gears|0 Comments

Working in IT, you’re not short of the odd frustration – password resets, telling people to turn it off and on again BEFORE they call you, the worrying trend that people seem to think the IT Department is the ‘operate the IT for you department.” However, my frustrations are starting to be felt in any [...]

21 05, 2014

Swimming in the Channel: Customers Matter

By | 2017-04-07T10:27:12+00:00 May 21st, 2014|Channel, Grinds my Gears, Unleashed|Comments Off on Swimming in the Channel: Customers Matter

I’ve had a few struggles with Dell lately, they’ve shifted my account to the same call centre that calls me up at night asking if I want insurance (okay, not quite, but nearly!). I closed my account and then received a phone call from our former account manager attempting to get me to talk to [...]

15 05, 2014

Swimming in the Channel: The Disconnected world of IT

By | 2016-10-26T08:46:14+00:00 May 15th, 2014|Channel, Grinds my Gears, Solutions|Comments Off on Swimming in the Channel: The Disconnected world of IT

Technology can be (on some days) be the greatest profession to be in, the thrill of solving problems, making processes more efficient, speeding things up and generally making the world an easier and better place is what gives most us (decent) IT people a buzz… […]

12 05, 2014

Swimming the Technology Channel Continued: Integrity

By | 2016-10-26T08:46:15+00:00 May 12th, 2014|Channel, Grinds my Gears|Comments Off on Swimming the Technology Channel Continued: Integrity

It’s funny, on many occasions I struggle to come up with blog topics then a series of events – or a debacle, usually (in my case) with a large company will lead to the inspiration. My saga with Dell continues – and unfortunately it doesn’t get any better for them either… […]

11 05, 2014

IT’s sink or swim when you’re in the Technology Channel

By | 2016-10-26T08:46:16+00:00 May 11th, 2014|Channel, Grinds my Gears|Comments Off on IT’s sink or swim when you’re in the Technology Channel

IT Managers must think life in the “channel” is easy, we rock up, shout a vendors name over-and-over again and get our deal registration to block out our competitors and bobs you’re uncle, you’ve got an order based on the fact you were first past the post and all you did was repeat a manufacturers [...]

2 05, 2014

To hell with Dell?

By | 2016-10-26T08:46:16+00:00 May 2nd, 2014|Channel, Grinds my Gears|Comments Off on To hell with Dell?

Okay, there will be NO blog this week. I’m far too angry. I’m far too angry to tell you that on the back of an excellent result in our last financial year, phenomenal growth and a general good vibe returning to the economy and even though we’ve grown our business with Dell, we’re being sent [...]