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25 02, 2016

Secret brain slugs killing businesses

By | 2016-10-26T08:45:42+00:00 February 25th, 2016|Grinds my Gears|0 Comments

Working in IT, you’re not short of the odd frustration – password resets, telling people to turn it off and on again BEFORE they call you, the worrying trend that people seem to think the IT Department is the ‘operate the IT for you department.” However, my frustrations are starting to be felt in any [...]

21 05, 2014

Swimming in the Channel: Customers Matter

By | 2016-10-26T08:46:14+00:00 May 21st, 2014|Channel, Grinds my Gears, Unleashed|Comments Off on Swimming in the Channel: Customers Matter

I’ve had a few struggles with Dell lately, they’ve shifted my account to the same call centre that calls me up at night asking if I want insurance (okay, not quite, but nearly!). I closed my account and then received a phone call from our former account manager attempting to get me to talk to [...]

15 05, 2014

Swimming in the Channel: The Disconnected world of IT

By | 2016-10-26T08:46:14+00:00 May 15th, 2014|Channel, Grinds my Gears, Solutions|Comments Off on Swimming in the Channel: The Disconnected world of IT

Technology can be (on some days) be the greatest profession to be in, the thrill of solving problems, making processes more efficient, speeding things up and generally making the world an easier and better place is what gives most us (decent) IT people a buzz… […]