it manager

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27 10, 2015

Good business technology is always reassuringly expensive

By | October 27th, 2015|Infrastructure, IT Consultancy, Technology|0 Comments

There's a reason we love certain technology products, the sleek designs of Apple; the latest Microsoft in-house products such as the Surface Pro 4 and the Surface Book. The consumerisation of IT Well-thought-out design can command a premium and drive people to stand in queues overnight at Apple's flagship stores. In the IT world we [...]

11 08, 2015

What does Cisco Meraki not have in common with a M&S Self-Checkout

By | August 11th, 2015|Infrastructure|0 Comments

A Non-Apology Dear Marks and Spencer Manchester. It was me, and I'm far from sorry. I took my basket of Dine in for 10 goodies, selected from your specific chilled shelves to your self-check-out. Your staff manning the area ignored me, watched me struggle with my laptop bag, basket and shopping bags and drop my [...]

22 07, 2015

Directors, you’re crushing your IT Managers

By | July 22nd, 2015|IT Consultancy|0 Comments

” I have crushing responsibility but inadequate resources and no authority to implement change.” – Trevor Pott I’ve been dwelling on quite a number of things I’ve read of late.  As many of you may have read, I’m like the Stig of the IT Management world, the tame IT Manager.  It may be that MBA [...]

16 07, 2015

Do you feel like a headless chicken?

By | July 16th, 2015|IT Consultancy|0 Comments

I have had a few discussions with IT Managers lately and one thing is coming across loud and clear, they are all very busy. Who would want to be an IT Manager in the current climate, they are under resourced, over worked and have to work miracles with little or no budget. Eventually something will [...]

16 06, 2015

Why Information Technology is like the Force

By | June 16th, 2015|IT Consultancy|0 Comments

“Well, the Force is what gives a Jedi his power. It’s an energy field created by all living things. It surrounds us and penetrates us; it binds the galaxy together.” – Obi-Wan Kenobi It’s been bugging me this question for a number of years, and I’ve thought about the parallels between the IT department and [...]

25 03, 2015

Coalition of Good (IT) People

By | March 25th, 2015|Managed Services|0 Comments

Language is a funny thing, it’s funny how a catchphrase or label can turn words from having positive to negative connotations. Coalitions in the second world war were the norm for governments, quite positive, after all we triumphed. The current UK coalition, well the jury is out. George Bush once use the phrase “coalition of [...]

1 12, 2014

Ten Reasons Why You Need a Remote Working Strategy

By | December 1st, 2014|Collaboration, Smarter Working, Unified Communications|0 Comments

Remote workers So you’ve decided as a business that you’re going to set a policy that allows your workforce to be flexible where and when they work. The policies are written, you’ve communicated to the workforce all the different aspects of the policy. You’ve been clear that remote working is [...]

26 10, 2014

So you think your IT department is rubbish? – IT’s everyone’s responsibility

By | October 26th, 2014|Solutions, Unleashed|Comments Off on So you think your IT department is rubbish? – IT’s everyone’s responsibility

Last week I blogged about the relationship between IT and the rest of the company getting to the point where in many organisations the IT function refers to the rest of the company as “the business”. Whilst there are myriad reasons for this – I personally blame ‘best practice’, ITIL and outsourcing as key drivers. [...]

19 10, 2014

IT and ‘The Business’ – I thought we were on the same side

By | October 19th, 2014|Grinds my Gears, Technology|Comments Off on IT and ‘The Business’ – I thought we were on the same side

Do you remember the good old days of the Information Technology? Nope, me neither, what it must have been to work in an era when computers were the size of rooms and you had to have a certain type of shirt to work with them and a pocket protector for your pens. In the early [...]

11 05, 2014

IT’s sink or swim when you’re in the Technology Channel

By | May 11th, 2014|Channel, Grinds my Gears|Comments Off on IT’s sink or swim when you’re in the Technology Channel

IT Managers must think life in the “channel” is easy, we rock up, shout a vendors name over-and-over again and get our deal registration to block out our competitors and bobs you’re uncle, you’ve got an order based on the fact you were first past the post and all you did was repeat a manufacturers [...]

2 05, 2014

To hell with Dell?

By | May 2nd, 2014|Channel, Grinds my Gears|Comments Off on To hell with Dell?

Okay, there will be NO blog this week. I’m far too angry. I’m far too angry to tell you that on the back of an excellent result in our last financial year, phenomenal growth and a general good vibe returning to the economy and even though we’ve grown our business with Dell, we’re being sent [...]

19 04, 2014

Exchange 2003: The zombie mail server in waiting!

By | April 19th, 2014|Business Continuity, Infrastructure, Unleashed|Comments Off on Exchange 2003: The zombie mail server in waiting!

In my last blog I discussed the information security concerns about Microsoft’s end-of-life notice for Windows XP. Let’s not forget however, a key part of many people’s infrastructure is the Exchange 2003 mail server. Unleashed have been working on a number of upgrades for many companies that has really brought this to the top of [...]

25 03, 2014

If you value your information security, then it’s time to buy new PC’s

By | March 25th, 2014|Business Continuity, Infrastructure, Security, Unleashed|Comments Off on If you value your information security, then it’s time to buy new PC’s

At As I sit in the bar on a fine evening après-ski writing this article, I’m pretty much trying to convey the same attitude to a little unknown problem outside the world of IT as other business owners and managers are. I mean, I can literally close my eyes and absolutely not care what Microsoft’s [...]

24 03, 2014

What Makes an IT Manager?

By | March 24th, 2014|Solutions, Unleashed|Comments Off on What Makes an IT Manager?

I frequently tell people the answer to this question is a little bit geek, a little bit facilities manager, a little bit office manager, a little bit quality manager, a fair bit project manager and a lot perfectionist (when budgets permit). The best IT Managers are also highly adept business consultants, who know more about [...]

10 03, 2014

An IT Manager’s Guide to BT Bashing

By | March 10th, 2014|Grinds my Gears, Infrastructure, Unified Communications, Unleashed|Comments Off on An IT Manager’s Guide to BT Bashing

This week I finally did it. After years of looking at the green cabinet outside my home, I finally got Fibre to the Cabinet (FTTC) installed. I also finally, have gone with Zen Internet, after many years of recommending them to just about everybody – I finally switched from Eclipse who in my humble opinion [...]

1 03, 2014

Even IT’s smartest people can feel a little stupid

By | March 1st, 2014|Civil Infrastructure, Infrastructure, Unleashed|Comments Off on Even IT’s smartest people can feel a little stupid

It’s funny, no matter how educated you are, you can sometimes stumble onto something that you think was glaringly obvious and ask yourself some searching questions why you haven’t done it sooner. Over the past twelve months that’s happened to me… […]

8 01, 2014

Designing and implementing IT solutions without a reseller

By | January 8th, 2014|Infrastructure, Solutions, Unleashed|Comments Off on Designing and implementing IT solutions without a reseller

Our Brains This IT malarkey is always a bit strange to me, I spent years resisting value added resellers attempting to what I thought was rip me off and sell me days of services, that a) I didn’t think I had any hope of getting financial approval for and b) [...]

11 12, 2013

Ten bad things I’ve learned about IT sales and one good thing I’ve learned about myself

By | December 11th, 2013|Unleashed|Comments Off on Ten bad things I’ve learned about IT sales and one good thing I’ve learned about myself

It's no secret that over the past five years I've been gamekeeper turned poacher in some people's eyes, I happen to think it's still the other way round. However, needless to say, owning your own technology company means you have to sell IT, I wouldn't say we are the worst, best or otherwise at doing [...]

15 10, 2013

The wrong type of cloud

By | October 15th, 2013|Infrastructure|Comments Off on The wrong type of cloud

Despite the government’s attempts to enthuse the economy by selling off the Royal Mail and even the Blood Plasma Service and transplanting some B+ everywhere, B- still seems to be the case with capital purchases for many well established companies. Well, I suppose if B cautious was a blood type then that would be more [...]

3 06, 2013

An IT Manager’s Guide to Dealing with Holidays

By | June 3rd, 2013|Infrastructure|Comments Off on An IT Manager’s Guide to Dealing with Holidays

Sometimes I think that the worst part of being an IT Manager in a smaller company is the constant threat of your phone ringing and a major outage going on, which coincidentally, only ever seems to happen when you’re off work, out of the country or nowhere near a PC. My netbook has been a [...]