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13 05, 2017

What IT Managers should be doing about the NHS Cyber Attack

By | 2017-05-13T10:22:52+00:00 May 13th, 2017|Security|0 Comments

NHS Cyber Attack Yesterday, the 12th of May 2017, there was what the media are calling a 'massive cyber attack' against the NHS.  I'm in agreement with a former leading figure at GCHQ, Brian Lord, who was interviewed on BBC Breakfast News this morning.  He stated that calling this a 'cyber attack' is somewhat misleading and [...]

15 03, 2016

IT for Joint Ventures

By | 2016-10-26T08:45:40+00:00 March 15th, 2016|Managed Services, Uncategorized|0 Comments

The construction industry isn't exactly well-known for innovation and technology, certainly the formative years of my career were spent fighting getting technology into my employers. These days' things have changed and even the most modest of site cabins have server rooms, IP telephony and fully-fledged networks which has been fuelled in part by the rise [...]

22 07, 2015

Directors, you’re crushing your IT Managers

By | 2016-10-26T08:46:00+00:00 July 22nd, 2015|IT Consultancy|0 Comments

” I have crushing responsibility but inadequate resources and no authority to implement change.” – Trevor Pott I’ve been dwelling on quite a number of things I’ve read of late.  As many of you may have read, I’m like the Stig of the IT Management world, the tame IT Manager.  It may be that MBA [...]

16 07, 2015

Do you feel like a headless chicken?

By | 2015-11-18T16:05:17+00:00 July 16th, 2015|IT Consultancy|0 Comments

I have had a few discussions with IT Managers lately and one thing is coming across loud and clear, they are all very busy. Who would want to be an IT Manager in the current climate, they are under resourced, over worked and have to work miracles with little or no budget. Eventually something will [...]

7 07, 2015

When did IT become all about Technology and nothing about Information?

By | 2016-10-26T08:46:00+00:00 July 7th, 2015|IT Consultancy|0 Comments

People have probably heard this a lot from me in recent weeks. It’s a rant that’s really grinding my gears for a while and really my biggest bugbear of what IT has become. When I try and articulate what we do, my thoughts always go back to the good old days of IT.  Where the [...]

16 06, 2015

Why Information Technology is like the Force

By | 2016-10-26T08:46:01+00:00 June 16th, 2015|IT Consultancy|0 Comments

“Well, the Force is what gives a Jedi his power. It’s an energy field created by all living things. It surrounds us and penetrates us; it binds the galaxy together.” – Obi-Wan Kenobi It’s been bugging me this question for a number of years, and I’ve thought about the parallels between the IT department and [...]

10 06, 2015

IT Consultant – fact or myth?

By | 2016-10-26T08:46:02+00:00 June 10th, 2015|IT Consultancy|0 Comments

IT Consultant, what a great title and vastly over used when it comes to the world of IT. Most IT Consultants are simply salesmen, here today and gone in 6 months if they haven’t hit their sales targets. The definition of an IT Consultant says – Is a person that focuses on advising businesses on [...]

25 03, 2015

Coalition of Good (IT) People

By | 2015-03-23T20:38:27+00:00 March 25th, 2015|Managed Services|0 Comments

Language is a funny thing, it’s funny how a catchphrase or label can turn words from having positive to negative connotations. Coalitions in the second world war were the norm for governments, quite positive, after all we triumphed. The current UK coalition, well the jury is out. George Bush once use the phrase “coalition of [...]

26 10, 2014

So you think your IT department is rubbish? – IT’s everyone’s responsibility

By | 2016-10-26T08:46:14+00:00 October 26th, 2014|Solutions, Unleashed|Comments Off on So you think your IT department is rubbish? – IT’s everyone’s responsibility

Last week I blogged about the relationship between IT and the rest of the company getting to the point where in many organisations the IT function refers to the rest of the company as “the business”. Whilst there are myriad reasons for this – I personally blame ‘best practice’, ITIL and outsourcing as key drivers. [...]

19 10, 2014

IT and ‘The Business’ – I thought we were on the same side

By | 2016-10-26T08:46:14+00:00 October 19th, 2014|Grinds my Gears, Technology|Comments Off on IT and ‘The Business’ – I thought we were on the same side

Do you remember the good old days of the Information Technology? Nope, me neither, what it must have been to work in an era when computers were the size of rooms and you had to have a certain type of shirt to work with them and a pocket protector for your pens. In the early [...]

21 05, 2014

Swimming in the Channel: Customers Matter

By | 2017-04-07T10:27:12+00:00 May 21st, 2014|Channel, Grinds my Gears, Unleashed|Comments Off on Swimming in the Channel: Customers Matter

I’ve had a few struggles with Dell lately, they’ve shifted my account to the same call centre that calls me up at night asking if I want insurance (okay, not quite, but nearly!). I closed my account and then received a phone call from our former account manager attempting to get me to talk to [...]

12 05, 2014

Swimming the Technology Channel Continued: Integrity

By | 2016-10-26T08:46:15+00:00 May 12th, 2014|Channel, Grinds my Gears|Comments Off on Swimming the Technology Channel Continued: Integrity

It’s funny, on many occasions I struggle to come up with blog topics then a series of events – or a debacle, usually (in my case) with a large company will lead to the inspiration. My saga with Dell continues – and unfortunately it doesn’t get any better for them either… […]

11 05, 2014

IT’s sink or swim when you’re in the Technology Channel

By | 2016-10-26T08:46:16+00:00 May 11th, 2014|Channel, Grinds my Gears|Comments Off on IT’s sink or swim when you’re in the Technology Channel

IT Managers must think life in the “channel” is easy, we rock up, shout a vendors name over-and-over again and get our deal registration to block out our competitors and bobs you’re uncle, you’ve got an order based on the fact you were first past the post and all you did was repeat a manufacturers [...]

2 05, 2014

To hell with Dell?

By | 2016-10-26T08:46:16+00:00 May 2nd, 2014|Channel, Grinds my Gears|Comments Off on To hell with Dell?

Okay, there will be NO blog this week. I’m far too angry. I’m far too angry to tell you that on the back of an excellent result in our last financial year, phenomenal growth and a general good vibe returning to the economy and even though we’ve grown our business with Dell, we’re being sent [...]

25 03, 2014

If you value your information security, then it’s time to buy new PC’s

By | 2016-10-26T08:46:16+00:00 March 25th, 2014|Business Continuity, Infrastructure, Security, Unleashed|Comments Off on If you value your information security, then it’s time to buy new PC’s

At As I sit in the bar on a fine evening après-ski writing this article, I’m pretty much trying to convey the same attitude to a little unknown problem outside the world of IT as other business owners and managers are. I mean, I can literally close my eyes and absolutely not care what Microsoft’s [...]

24 03, 2014

What Makes an IT Manager?

By | 2016-10-26T08:46:16+00:00 March 24th, 2014|Solutions, Unleashed|Comments Off on What Makes an IT Manager?

I frequently tell people the answer to this question is a little bit geek, a little bit facilities manager, a little bit office manager, a little bit quality manager, a fair bit project manager and a lot perfectionist (when budgets permit). The best IT Managers are also highly adept business consultants, who know more about [...]