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21 05, 2014

Swimming in the Channel: Customers Matter

By | 2016-10-26T08:46:14+00:00 May 21st, 2014|Channel, Grinds my Gears, Unleashed|Comments Off on Swimming in the Channel: Customers Matter

I’ve had a few struggles with Dell lately, they’ve shifted my account to the same call centre that calls me up at night asking if I want insurance (okay, not quite, but nearly!). I closed my account and then received a phone call from our former account manager attempting to get me to talk to [...]

10 03, 2014

An IT Manager’s Guide to BT Bashing

By | 2016-10-26T08:46:18+00:00 March 10th, 2014|Grinds my Gears, Infrastructure, Unified Communications, Unleashed|Comments Off on An IT Manager’s Guide to BT Bashing

This week I finally did it. After years of looking at the green cabinet outside my home, I finally got Fibre to the Cabinet (FTTC) installed. I also finally, have gone with Zen Internet, after many years of recommending them to just about everybody – I finally switched from Eclipse who in my humble opinion [...]

16 04, 2013

Candour in business, rather than purple monkey dishwashers

By | 2016-10-26T08:46:24+00:00 April 16th, 2013|Unleashed|Comments Off on Candour in business, rather than purple monkey dishwashers

It’s been a strange few weeks, I don’t think I’d ever have thought people would have actually thrown parties for Margret Thatcher’s passing (I know plenty who threatened), nor would she have a funeral as expensive and as grandiose as Churchill’s. As an icon of the 80’s and according to [...]