VAR

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21 05, 2014

Swimming in the Channel: Customers Matter

By | 2016-10-26T08:46:14+00:00 May 21st, 2014|Channel, Grinds my Gears, Unleashed|Comments Off on Swimming in the Channel: Customers Matter

I’ve had a few struggles with Dell lately, they’ve shifted my account to the same call centre that calls me up at night asking if I want insurance (okay, not quite, but nearly!). I closed my account and then received a phone call from our former account manager attempting to get me to talk to [...]

11 05, 2014

IT’s sink or swim when you’re in the Technology Channel

By | 2016-10-26T08:46:16+00:00 May 11th, 2014|Channel, Grinds my Gears|Comments Off on IT’s sink or swim when you’re in the Technology Channel

IT Managers must think life in the “channel” is easy, we rock up, shout a vendors name over-and-over again and get our deal registration to block out our competitors and bobs you’re uncle, you’ve got an order based on the fact you were first past the post and all you did was repeat a manufacturers [...]

7 05, 2013

If you could tame an IT salesperson what would you call them?

By | 2016-10-26T08:46:22+00:00 May 7th, 2013|Unleashed|Comments Off on If you could tame an IT salesperson what would you call them?

I really think TopGear were onto something with ‘The Stig’, if you’re going to do something a bit different and change the way things are done – for instance the format of test drives on TV car shows – you need to invent a new word or bring one into the common vernacular. Rather than [...]