strategy

/Tag: strategy
26 10, 2014

So you think your IT department is rubbish? – IT’s everyone’s responsibility

By |2016-10-26T08:46:14+00:00October 26th, 2014|Solutions, Unleashed|Comments Off on So you think your IT department is rubbish? – IT’s everyone’s responsibility

Last week I blogged about the relationship between IT and the rest of the company getting to the point where in many organisations the IT function refers to the rest of the company as “the business”. Whilst there are myriad reasons for this – I personally blame ‘best practice’, ITIL and outsourcing as key drivers. [...]

19 10, 2014

IT and ‘The Business’ – I thought we were on the same side

By |2016-10-26T08:46:14+00:00October 19th, 2014|Grinds my Gears, Technology|Comments Off on IT and ‘The Business’ – I thought we were on the same side

Do you remember the good old days of the Information Technology? Nope, me neither, what it must have been to work in an era when computers were the size of rooms and you had to have a certain type of shirt to work with them and a pocket protector for your pens. In the early [...]

21 05, 2014

Swimming in the Channel: Customers Matter

By |2017-04-07T10:27:12+00:00May 21st, 2014|Channel, Grinds my Gears, Unleashed|Comments Off on Swimming in the Channel: Customers Matter

I’ve had a few struggles with Dell lately, they’ve shifted my account to the same call centre that calls me up at night asking if I want insurance (okay, not quite, but nearly!). I closed my account and then received a phone call from our former account manager attempting to get me to talk to [...]

15 05, 2014

Swimming in the Channel: The Disconnected world of IT

By |2016-10-26T08:46:14+00:00May 15th, 2014|Channel, Grinds my Gears, Solutions|Comments Off on Swimming in the Channel: The Disconnected world of IT

Technology can be (on some days) be the greatest profession to be in, the thrill of solving problems, making processes more efficient, speeding things up and generally making the world an easier and better place is what gives most us (decent) IT people a buzz… […]