Change Management is at the heart of every business even if we don’t label it so. Every director, manager or entrepreneur knows that if things are not working you have to change them. Unfortunately with a lot of business processes, we don’t actually know if they are not working efficiently or in the best interests of the business.
As Albert Einstein once famously said Insanity: is “doing the same thing over and over again and expecting different results”
So, why are we so reluctant to change business processes? Well it is very simple, in business we don’t actually like change, we fear change and unless we have a really big issue, we don’t embrace change.
There has always been the mindset – If it isn’t broken, don’t fix it. However, with business change, it doesn’t have to be broken, it just has to be not working properly. And, once we get our head around that analogy, it becomes easy to change.