ISO 9001 – Quality Management

ISO 9001 is the most popular quality management standard with over 1 million certified companies worldwide. Unleashed can help you to attain and keep this standard.

A Quality Management System (QMS) is designed to suit the way you operate. It will scrutinise and streamline your processes against an international standard that will enable your business to meet and exceed customer expectations.

The standard is based on a number of quality management principles such as customer focus, strong management, a process approach and continual improvement.

Adopting a QMS approach will ensure your customers receive consistently good services and high-quality products. This in turn will mean you reap continual business benefits.

  • Win more business

  • Increase your reputation and status

  • Increase profits

  • Improve relationships with suppliers

  • Improve employee understanding of quality managment

  • Allow your business to tender for more work

  • Commit to continuous improvement

  • Receive external recognition for your best practice

What is a Quality Management System (QMS)?

A QMS is a set of internal rules that are defined by a collection of policies, processes, records and documented procedures.

The types of documents you will need are:

  • Quality policy
  • Quality procedure
  • Quality manuals
  • Organisation charts
  • Process maps
  • Work or test instructions
  • Specifications
  • Internal communications documents
  • Approved supplier lists
  • Inspection and test plans
  • Strategic plans

Above is just a selection of the documentation required as part of a QMS for a more detailed list of what you will need to visit the ICO website or contact Unleashed to help you get started with the planning phase.

How to achieve compliance

Compliance is achieved by implementing a QMS.

To implement a QMS you must:

  • Scope the project
  • Secure management commitment and budget
  • Identify interested parties, legal, regulatory and contractual requirements
  • Conduct risk assessments
  • Implement the required controls
  • Develop internal competence
  • Create the appropriate documentation
  • Implement staff awareness training
  • Continually measure, monitor, review, and audit the ISMS
  • Implement corrective and preventive actions
How can Unleashed help?

Unleashed is here to guarantee you get your ISO 9001 accreditation (providing you follow our guidelines). Our trained consultants have been working and helping businesses for many years to attain this standard and will help you with your internal audits.

We pride ourselves on our personal approach and will work with you every step of the way, this means you don’t need to worry and stress, that is our job!

With our methodical approach, we will aim to have you passed and certified within 12 months.


Contact us

If you’re interested in talking about ISO 9001 and seeing what we could do for your organisation, please get in touch.