During the COVID period, we have seen many businesses close and make their employees work from home. This in itself has caused many issues, but one main issue has been the ability to work as effectively at home as in the office. When the world returns to normal, it is envisaged that a lot of people will still work from home and companies reduce their office space and downsize their staff levels. To make this happen and not affect the profitability of the business more digital transformation will need to take place. One quick and simple solution to that is RPA.
RPA can be quick, easy and very cost-effective to implement. It is a very simple concept the more you automate the less staff you need to carry out these duties.
On a cautious note, automation will not remove staff just allow them to be more productive in other areas.