Grinds my Gears

/Grinds my Gears
24 04, 2018

Blaming IT Grinds My Gears

By |2018-04-24T21:37:26+00:00April 24th, 2018|Grinds my Gears|0 Comments

It's been a while since I've made a Peter Griffin-like post in the fashion of his "You know what really grinds my gears..." gag. However today, after watching Paul Pester (great name) on ITV News today, it's highlighted an example of what I see all too often in the world of company-IT. TSB boss insists [...]

25 02, 2016

Secret brain slugs killing businesses

By |2016-10-26T08:45:42+00:00February 25th, 2016|Grinds my Gears|0 Comments

Working in IT, you’re not short of the odd frustration – password resets, telling people to turn it off and on again BEFORE they call you, the worrying trend that people seem to think the IT Department is the ‘operate the IT for you department.” However, my frustrations are starting to be felt in any [...]

27 03, 2015

Help: is a four letter word

By |2016-10-26T08:46:09+00:00March 27th, 2015|Channel, Grinds my Gears|0 Comments

Those of you that follow my blog have probably realised that I have a lot of peeves, in fact I wouldn’t have a Peter Griffin like blog category called, ‘Grinds my Gears’ if I didn’t. Blogging isn’t necessarily a tool solely to name and shame those who have wronged you either (unless it’s Microsoft). I [...]

5 02, 2015

Smart Creatives – the death of business process but saviours of customer experience

By |2017-04-07T12:16:44+00:00February 5th, 2015|Grinds my Gears|0 Comments

Happy New Year, yes it is February… believe it or not I’ve written or semi-written several New Year blog articles, but here at Unleashed we’ve had a crazy beginning to 2015 and for me personally. Finding something to write about and be relatively quick and fluid, isn’t something that often comes naturally (quite usually when [...]

19 10, 2014

IT and ‘The Business’ – I thought we were on the same side

By |2016-10-26T08:46:14+00:00October 19th, 2014|Grinds my Gears, Technology|Comments Off on IT and ‘The Business’ – I thought we were on the same side

Do you remember the good old days of the Information Technology? Nope, me neither, what it must have been to work in an era when computers were the size of rooms and you had to have a certain type of shirt to work with them and a pocket protector for your pens. In the early [...]

21 05, 2014

Swimming in the Channel: Customers Matter

By |2017-04-07T10:27:12+00:00May 21st, 2014|Channel, Grinds my Gears, Unleashed|Comments Off on Swimming in the Channel: Customers Matter

I’ve had a few struggles with Dell lately, they’ve shifted my account to the same call centre that calls me up at night asking if I want insurance (okay, not quite, but nearly!). I closed my account and then received a phone call from our former account manager attempting to get me to talk to [...]

15 05, 2014

Swimming in the Channel: The Disconnected world of IT

By |2016-10-26T08:46:14+00:00May 15th, 2014|Channel, Grinds my Gears, Solutions|Comments Off on Swimming in the Channel: The Disconnected world of IT

Technology can be (on some days) be the greatest profession to be in, the thrill of solving problems, making processes more efficient, speeding things up and generally making the world an easier and better place is what gives most us (decent) IT people a buzz… […]

12 05, 2014

Swimming the Technology Channel Continued: Integrity

By |2016-10-26T08:46:15+00:00May 12th, 2014|Channel, Grinds my Gears|Comments Off on Swimming the Technology Channel Continued: Integrity

It’s funny, on many occasions I struggle to come up with blog topics then a series of events – or a debacle, usually (in my case) with a large company will lead to the inspiration. My saga with Dell continues – and unfortunately it doesn’t get any better for them either… […]

11 05, 2014

IT’s sink or swim when you’re in the Technology Channel

By |2016-10-26T08:46:16+00:00May 11th, 2014|Channel, Grinds my Gears|Comments Off on IT’s sink or swim when you’re in the Technology Channel

IT Managers must think life in the “channel” is easy, we rock up, shout a vendors name over-and-over again and get our deal registration to block out our competitors and bobs you’re uncle, you’ve got an order based on the fact you were first past the post and all you did was repeat a manufacturers [...]

2 05, 2014

To hell with Dell?

By |2016-10-26T08:46:16+00:00May 2nd, 2014|Channel, Grinds my Gears|Comments Off on To hell with Dell?

Okay, there will be NO blog this week. I’m far too angry. I’m far too angry to tell you that on the back of an excellent result in our last financial year, phenomenal growth and a general good vibe returning to the economy and even though we’ve grown our business with Dell, we’re being sent [...]

10 03, 2014

An IT Manager’s Guide to BT Bashing

By |2016-10-26T08:46:18+00:00March 10th, 2014|Grinds my Gears, Infrastructure, Unified Communications, Unleashed|Comments Off on An IT Manager’s Guide to BT Bashing

This week I finally did it. After years of looking at the green cabinet outside my home, I finally got Fibre to the Cabinet (FTTC) installed. I also finally, have gone with Zen Internet, after many years of recommending them to just about everybody – I finally switched from Eclipse who in my humble opinion [...]

13 11, 2013

Is technology the last hiding ground of the jobsworth?

By |2016-10-26T08:46:19+00:00November 13th, 2013|Grinds my Gears|Comments Off on Is technology the last hiding ground of the jobsworth?

We’ve all had it, security guards, safety people, bouncers, council staff, hotel staff even the HMRC. In train stations, airports, paying bills and attempting to buy stuff. At Disney World over summer I was constantly told to “Keep behind the Yellow Line” – I brought a whole tram-bus thing to a standstill when my foot [...]

13 07, 2012

I got 99 contacts and my network ain’t 1!

By |2016-10-26T08:46:40+00:00July 13th, 2012|Grinds my Gears|Comments Off on I got 99 contacts and my network ain’t 1!

HELLO? Bugger, no signal! Seems appropriate to be in a bit of a miffed off mood with IT at the moment, in both personal and professional areas of my life, both me and a lot of my customers work with NatWest and O2. Not really the two best companies to have been dealing with in [...]

12 02, 2011

Where do “pornologies” come from?

By |2017-04-18T15:05:58+00:00February 12th, 2011|Grinds my Gears|0 Comments

I am currently in training for the Shine Manchester Marathon after rather drunkenly saying I’m Cumbrian and was born to walk and egging my friends on to do the full 26 miles. The need to train came very real when I received the entry pack and my number and T-shirt yesterday. Whilst not really liking [...]

9 02, 2011

Winter BLUs

By |2017-08-14T13:18:17+00:00February 9th, 2011|Grinds my Gears|0 Comments

After a week away what seems almost a lifetime ago, it’s taken me a while to get back onto the blogging bandwagon and find something to talk about. I had a great time in Les Deux Alps skiing other than the usual battle with the largest tour company in the country who show little remorse [...]