It’s a little known fact that I have bragging rights that I conducted some of the UK’s first research into Shared Services. Now if you’re a small or medium business, then that’ll mean nothing to you and also negate any bragging rights I have about it. Indeed, but what I learnt during my time on my masters degree many, many years ago changed the way that I thought about setting up IT for the SME that I ended up starting my career with.
Shared Services are where large organisations consolidate finance, IT, HR and other function into one location and hence reduce costs. The development agencies love this behaviour as it means more jobs in a particular area. Manchester was of course one area that a conurbation grew and was a host of the Shared Services Week on more than one occasion and I had the opportunity on finding out how technology enabled big companies to run their functions efficiently… […]